EFF: Wanted: Prior Art to Bust Firepond/Polaris Patent
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Started by: zoobabzoobab
Date: 05 Mar 2008 10:14
Number of posts: 1
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Summary:
A company called Polaris has a patent on a method for telling whether or not an incoming message (e.g., an email) is a simple, standard request that can be answered automatically, and, if so, for answering it. The method processes incoming messages by consulting two databases: a database of IF-THEN rules, and another database of previously classified messages (cases). In other words, Polaris claims to have invented the basic concept of almost any technology that is used to determine whether the message can be answered automatically or must instead be forwarded to a human being.
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